Originally Posted by
Netpivotal
Server Issues:
We would like to make our customers aware that we are currently have some issues with our NS1.NETPIVOTAL.COM Primary nameserver and the Rose.netpivotal.com server. On Saturday evening at 4:55 in the Houston data centre where the two servers are located, an electrical gear shorted, creating an explosion and fire that knocked down three walls surrounding our electrical equipment room Thankfully, no one was injured. In addition, no servers were damaged or lost and the data is still safely on the server. There is no impact in any of our other servers.
All members of the support team are in, and all vendors who supply the data center equipment are on site. The initial assessment, although early, points to being able to have some service restored by Monday evening CDT. Rest assured the support team are working around the clock.
We do hope that during the next few hours access to the servers will be regained as the team reinstate power to the affected servers.
We are sorry that this accident has occurred and apologise for the impact.
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