Forum Downtime

[wrinx]

Any one else experienced downtime since last night?

wrinx

[wrinx]

...and again, not been able to get on for a couple of hours???

wrinx

[arjunior45]

me too, till some hours ago.

Nick

[Stuntz]

same here ........

[wrinx]

Thanks for confirming.

wrinx

[Brul(tm)]

Same here, sunday and a great part of today no forum available.

Greetings,
Marc

[Steve Webb]

Hi guys, below is the reason for the downtime


Server Issues:
We would like to make our customers aware that we are currently have some issues with our NS1.NETPIVOTAL.COM Primary nameserver and the Rose.netpivotal.com server. On Saturday evening at 4:55 in the Houston data centre where the two servers are located, an electrical gear shorted, creating an explosion and fire that knocked down three walls surrounding our electrical equipment room Thankfully, no one was injured. In addition, no servers were damaged or lost and the data is still safely on the server. There is no impact in any of our other servers.

All members of the support team are in, and all vendors who supply the data center equipment are on site. The initial assessment, although early, points to being able to have some service restored by Monday evening CDT. Rest assured the support team are working around the clock.

We do hope that during the next few hours access to the servers will be regained as the team reinstate power to the affected servers.

We are sorry that this accident has occurred and apologise for the impact.

And also


Update at 3:30pm CDT/9:30pm GMT: We would like to inform customers that power was been restored to the Rose server a few hours ago and the server is successfully back online. We are still experiencing some issues with our primary DNS server due to inaccessibility issues but we hope to have this back online within the next few hours.

We would like to Thank all of our customers for their patience and to also offer our sincere apologies for this incident.

[AlfaJack]

I thought that may have been the cause when I read this:
http://www.theregister.co.uk/2008/06/01/the_planet_houston_data_center_fire/

Seems well now though :)

[wrinx]

Eeek, explosions!??!

Bit bigger and louder than the average reason...

wrinx

[wrinx]

...more explosions today?

wrinx

[AlfaJack]

Has been a bit glitchy. And the email routing for my own domain with the same hosting company were wiped off!

[markgq4]

seems they have finished blowing stuff up now then,
I always miss out on all the excitement ;0